Privacy Policy

1. Introduction

At DiabCare Lab, accessible from diabcarelab.com, one of our main priorities is the privacy of our patients. This Privacy Policy document contains types of information that is collected and recorded by DiabCare Lab and how we use it.

2. Data Collection and Consent

We collect personal information such as name, age, gender, contact number, and address when you book diagnostic tests. Health records and results are securely uploaded to our database to prepare your reports. By booking, you consent to the storage and secure transfer of this information.

3. How We Use Your Information

We use the collected information in various ways, including to:

• Process and manage your test bookings.
• Deliver your diagnostics reports via WhatsApp, email, or user portal.
• Communicate test-related updates or answer support requests.
• Comply with NABL and health regulatory audit logging requirements.

4. Data Security

We use standard encryption protocols to protect patient medical data. Access to medical reports is protected by mobile OTP authentication. We do not sell or share your medical diagnostics records with any third-party marketing services.